FAQ

Q: Why is my neighborhood not included in your collection?

A: We are currently adding more neighborhoods at the moment. You can subscribe to our newsletter for updates on new releases.

Q: I love the design but i want a different color for the fonts used can you do that?

A: Yes! Please email us at proudnyc@gmail.com your specific needs or color combination so we can make one for you.

Q: I have a design that i wanted to be printed do you accept those?

A: Yes! As long as its related with New York. We can even name the shirt with your name.

Q: how long does it take to be delivered?

A: 3-5 business days plus shipping time.

Q: What are the shirts made of?

A: Its made from 100% cotton, except for heather colors, which contain polyester.

Q: What do you use for printing tees?

A: We print using Brother GT 381 machines.

Q: What are your return policy?

A: Any damaged/defective items must be submitted within 15 days after the product has been received. If you notice an issue on the products or anything else on the order, please submit a problem/return report by email at proudnyc@gmail.com before shipping out the product.

Q: Can i exchange my t-shirt if ordered the wrong size?

A: Size exchanges are to be offered at your expense and will be considered a new order. Please check our "Sizing Chart" before purchase.

Q: Do you accept bulk orders?

A: We will be accepting bulk orders very soon. Please subscribe for more info.